Refund Policy

Last Updated: 18/10/2024

At Photerium, we offer digital photography courses to enhance your skills. As digital products differ from physical goods, please carefully review our refund policy below.

1. No Refunds for Digital Products
Since all products offered by Photerium are digital, we do not provide refunds once a purchase has been completed and the product has been accessed. All sales are final. We recommend reviewing all product descriptions and demos, if available, before completing your purchase.

2. Refunds for Technical Issues
If you encounter technical problems that prevent you from accessing or using our digital courses as intended, please contact us at info@photerium.com. We will work with you to resolve the issue. Refunds may be granted at our discretion if the issue is found to be caused by Photerium’s platform and cannot be resolved.

3. Duplicate Purchases
In the case of accidental duplicate purchases, you may be eligible for a refund of the duplicate transaction. Please contact us within 14 days at info@photerium.com, providing proof of the duplicate purchase.

4. Unauthorized Purchases
Photerium is not responsible for purchases made without the account holder’s consent. If you believe an unauthorized purchase has occurred, please contact us immediately at info@photerium.com. We advise securing your account with a strong password and monitoring your account regularly.

5. Processing Refunds
If a refund is approved, it will be processed through the original payment method. Since payments are handled by third-party providers, refund processing times may vary depending on their policies.

6. Changes to Refund Policy
Photerium reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page. Continued use of our platform after changes signifies your acceptance of the updated policy.

7. Contact Information
For any questions regarding this Refund Policy, please reach out to us at:
Email: info@photerium.com